Below you will find Frequently Asked Questions about Discount Cards.
If you have lost your discount card you will need to contact the Discount Card department directly. Their number is 0113 201 8404 or by emailing them at firstname.lastname@example.org .
They will then arrange for a replacement card to be sent to you.
If you are eligible for a discount card, to start receiving this you must start drawing a pension from us. To check whether you are eligible please contact us on 0303 334 7080.
Please contact the Rewards Team at B&Q. If you call 02380 690 100 and ask to speak to someone within Reward they will be able to refer you to right person. B&Q Reward will be able to confirm whether you are eligible for a discount card.